Resources
So You’re the Manager…
Now What? Kurt Reinhart
When I became a manager, I did not know what I did not know. While I did have knowledge of the business and the job, I did not have the same level of knowledge of managing others to get the job done within the business. I simply reacted as best as I could given the situation. I had to choose my action based on the battle I was facing.
This is not a novel. It is a reference guide for managers, both new and established. It explores the what, why, how and to what extent that is needed for resolution. It provides ideas to support courses of action. It covers some of the battles managers face. You choose your battle.
What If? Kurt Reinhart
Whatever it is, it will always happen. Which formula works best to work with it? Managers are tasked everyday to get things done. They are asked to get things done through others and are constantly challenged with how to get it done. You see, there is no formula which fits all situations. It changes and the variables are too many to consider. So what to do? Managers must think on their feet. They must make decisions on the fly.
So without knowing what may happen, the goal must be to isolate those best practices to make decisions. This is the aspiration behind the book. It is meant to challenge thought and the possibilities. It is meant to promote awareness. The book is not meant to be an answer or one-size-fits all solution to anything which is possible. Think of the book as a platform to contemplate the variety of options.
Downloads
Management & Leadership Series – Character: 52-week series on traits that amplify your Management and Leadership skill set.
Week 1: Enthusiasm: w52-character_enthusiasm
Week 2: Belief: w52-character_2_belief
Week 3: Mastery: w52 Character_3_Mastery
Week 4: Intuition: w52 Character_4_Intuition
Week 5: Openness: w52 Character_5_Openness
Week 6: Humility:w52 Character_6_Humility
Week 7: Acceptance: w52 Character_7_Acceptance
Week 8: Integrity: w52 Character_8_Integrity
Week 9: Determination: w52 Character_9_Determination
Week 10: Accountability: w52 Character_10_Accountability
Week 11: Influence: w52 Character_11_Influence
Week 12: Encouragement: w52 Character_12_Encouragement
Week 13: Passion: w52 Character_13_Passion
Week 14: Faith: w52 Character_14_Faith
Week 15: Purpose: w52 Character_15_Purpose
Week 16: Authenticity: w52 Character_16_Authenticity
Week 17: Vulnerability: w52 Character_17_Vulnerability
Week 18: Initiative: w52 Character_18_Initiative
Week 19: Confidence: w52 Character_19_Confidence
Week 20: Boldness: w52 Character_20_Boldness
Week 21: Loyalty: w52 Character_21_Loyalty
Week 22: Perception: w52 Character_22_Perception
Week 23: Challenge: w52 Character_23_Challenge
Week 24: Patience: w52 Character_24_Patience
Week 25: Consistency: w52 Character_25_Consistency
Week 26: Balance: w52 Character_26_Balance
Week 27: Collaboration: w52 Character_27_Collaboration
Week 28: Optimism: w52 Character_28_Optimism
Week 29: Listening: w52 Character_29_Listening
Week 30: Willingness: w52 Character_30_Willingness
Week 31: Judgment: w52 Character_31_Judgment
Week 32: Empathy: w52 Character_32_Empathy
Week 33: Trust: w52 Character_33_Trust
Week 34: Mentor: w52 Character_34_Mentor
Week 35: Intention: w52 Character_35_Intention
Week 36: Preparation: w52 Character_36_Preparation
Week 37: Improvisation: w52 Character_37_Improvisation
Week 38: Conflict: w52 Character_38_Conflict
Week 39: Sense of Humor: w52 Character_39_Sense of Humor
Week 40: Perseverance: w52 Character_40_Perseverance
Week 41: Prioritization: w52 Character_41_Prioritization
Week 42: Connectedness: w52 Character_42_Connectedness
Week 43: Empowerment: w52 Character_43_Empowerment
Week 44: Courage: w52 Character_44_Courage
Week 45: Honesty: w52 Character_45_Honesty
Week 46: Gratitude: w52 Character_46_Gratitude
Week 47: Respect: w52 Character_47_Respect
Week 48: Awareness: w52 Character_48_Awareness
Week 49: Grace & Truth: w52 Character_49_Grace&Truth
Week 50: Service: w52 Character_50_Service
Week 51: Joy: w52 Character_51_Joy
Week 52: Reflection: w52 Character_52_Reflection
e3 COACHING WORKSHOP: This is a new workshop for 2017.
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Managerial Therapy Part One: This is an installment from a 2012 Management Training video series…a serious blast from the past.
Culture Experience Part Three: The conversation continues about the Culture Experience and the team member’s point of view…specifically, the questions regarding maintaining it.
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Culture Experience Part Two: Another chat about culture…looking more at the how to execute the customer experience from the team member’s point of view.
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Culture Experience Part One: A quick chat about culture…part one in a series about the customer experience and what to look for.
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