Outcome - Create Training and Consulting

It Depends.

Create works with clients to help define their scorecard. Based on the agreed upon key initiatives, each department reports back on key metrics to objectively measure progress towards change. The elements of the scorecard, Key Performance Indicators represent both internal and external measurements, as well as tangibles (financial measurements) and intangibles (belief, thinking, and behavioral measurements).

This is the challenge. Each organization has its own “itch to scratch” and its own cultural thumbprint. Therefore, the next steps are unique as well as the means to get to the outcome.

“Our company is 10 years old and growing; we are figuring out what comes next.”

Canadian communication company EVP

Training in a box is problematic. So we work with our clients to embrace an approach with all targeted deliverables to achieve a desired outcome. It is not a one event solution. It involves a synergy of action and activities to stimulate change and cement behavior.

Bottom line…are you looking for aspirin? Or are you looking for a way to fully achieve growth and development? Are you looking for:

More open, willing and dynamic teams

Plans to identify and develop leaders

Better equipped people at all levels of the organization

Vibrant culture that embraces and sustains positive change

Improved productivity, sales, profits, and learning

ROI based on improved morale, performance and processes

Reduction of costly turnover

Client Comments

"With Kurt’s extensive background in retail management, leadership development and brilliant insights into effective coaching, he has helped position our organization, our senior leaders and our front line managers for long term success. His hands on approach to teaching these concepts in a ‘workshop’ style format, gave ample opportunities for our managers to practice the skills and behaviors necessary for effective coaching and employee development. To top it all off, Kurt brings a high level of energy, a quick wit and an undeniable passion for helping others that has not only made learning fun and engaging, but has also left a lasting impression on those that attended his event. We look forward to working with Kurt again in the near future. Thank you Kurt for all that you do! "

David Shearer

Smart Wireless

Director of Training and Development

"What a privilege it is to recommend such a talented facilitator, designer and leader.

Kurt is an “idea-generating” machine. His creativity and passion produce a refreshing look into the world of learning. With his background in sales management, leadership experience and polished facilitation, it all equates to training programs of the highest calibre, yielding unprecedented results.

Having had the opportunity and privilege of working with such a talented professional over many years, Kurt never ceases to amaze me with the energy he injects instantly upon entering any room, and with extremely polished finesse brings the content to life through unique training techniques and well thought out activities.

Kurt’s desire to make sure the content “sticks” with his audience is brilliantly mapped out through innovative programs that he produces. The safe environment provided for the learners paves a runway to learn through practice and experience. His “realness” flavour of leadership provides perspective and opportunities for all to learn, stretch, grow and build upon the skills to become the first-class leaders any industry would seek.

I warmly recommend Kurt to any company who desires development of quality leaders who will produce industry changing results."

Tim Miller

Bell Mobility

Skills Development Specialist

“We are embarking upon a major transformation of our retail experience. To help us achieve our new vision, we contracted Create to custom design a Store Management Leadership Program for our corporate retail channel. Kurt Reinhart has been instrumental in helping us change our organization from an order taking environment to a high performance sales culture! He is extremely knowledgeable about retail, he has first-hand experience about our industry and he has a unique ability to drive performance by “connecting” with his audience. Kurt’s ability to develop compelling training, his insight into typical retail performance issues and his strong facilitation skills have kept Store Managers engaged and wanting more! As a result of our new Store Manager Training we have had increases in sales productivity, higher manager confidence and a new passion within our culture.”

Jackie Foo

Bell Canada

Vice President of Stores

"Our company has been in a growth mode for the last two years, and even though our organization was growing profitably, upper management felt that there was something missing within our rapidly expanding organization. "That something" was brought to light when we brought Kurt in to speak to our management team. We soon realized that we needed a common bond and message that would be shared from top management to the front lines of our organization. That message is now our guiding principle that we all share and use every day as we make daily d business decisions within the organization both to internal and external customers. We have built onto our guiding principle to add more definition through some key core value questions that we ask every customer today. We are still a work in progress, at the same time, our organization has synergy where we can communicate with the same language through all levels of our organization. Kurt's impact can be measured in both dollars and in employee morale which have both increased in the past year. We knew Kurt was a great facilitator with effective sales training content, at the same time we have also realized that his consulting skills within an organization has allowed us to reach another level of success"

Jay Sichting

Moorehead Communications Inc.

COO

“Kurt and his various forms of discussions, forums and symposiums have been a bright light at the tunnels end. Our company with 10 locations, has witnessed significant growth over the last 4 years. I have been fortunate to know and learn from Kurt’s many sessions during those years. Whether entertaining a group of hundreds, on a conference call with dozens or an in- person dinner meeting, Kurt has provided unique insights, commentary and motivational techniques that nearly everyone could use.

His international flair coupled with an immense knowledge of retailing history and trends becomes engaging no matter the venue. If you seek insights to personality traits of Gen X and Y associates or back to the baby boomers, he can CREATE a viable strategy for your company-no matter the size.

'Mean what you say-say what you mean' is more than a mantra, it embodies his vision for his clients.”

Mike Brunette

Camera Case Wireless

“I just wanted to write you to express my gratitude for your teachings. In this last year I have had so many challenges and have been really pushed to my limits and I know that what I learned at management camp helped me overcome these challenges. Your way of leadership is so unique and inspiring to me and it forced me to grow so much in so many ways! It even helped me on a personal level with my wife and kids. I think that God grants people with different gifts and I am grateful that he granted you with the gift of leadership and inspiration. Thank you for impacting my life my friend.”

Luke Lavorato

"Kurt presented to a round table discussion for The Cellular Connection and simply put, blew my mind. His approach to business is one of a kind, his methods demand results, and they certainly get said results. I would recommend Kurt to anyone who wants to develop their team and increase their business, regardless of industry."

Summit Attendee

The Cellular Connection