Things have changed. Create Training and Consulting is moving and evolving. To what end? In the past year, difficult as it has been for all of us, it has been a year of discovery. It has been a year of research into adult learning. It has been a year of defining how training moves more […]
Management & Leadership Series: Reflection
52-week series focusing on the character traits that amplify and enhance management and leadership skills. The last installment, Part 52: Reflection (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Joy
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 51: Joy (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Service
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 50: Service (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Grace & Truth
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 49: Grace & Truth (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Awareness
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 48: Awareness (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Respect
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 47: Respect (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Gratitude
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 46: Gratitude (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Honesty
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 45: Honesty (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Courage
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 44: Courage (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Empowerment
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 43: Empowerment (Go to the Resources tab and click Download for the the PDF supporting the video)
Coaching Awareness; a 4-Part chat from 2012
This series proceeds the Coaching Steps podcast. Consider this a moment or two to contemplate coaching and what is behind it.
Coaching Steps; a 5-Part chat from 2012
Coaching can be defined in so many different ways. Is it a sit down or on the fly? Is it challenging, enabling, encouraging, sharing or modeling? Is it training? This is a five part series tales a simple look to see at the what, why, how and to what extent.
Sales & Service; a 4-Part Chat from 2012
Don’t over-complicate the sales and service reality in the retail environment. Keep it simple.
Prioritization
This podcast explores how an idea moves from realization to doing-ness. This is a first of a series of ad lib discussions.
Non-Compliance Podcast
This podcast is meant to add consideration to the blog posts. It highlights two specific ways to look at non-compliance.
Intro to Communication in Retail
This podcast introduces the upcoming blog series on communication in retail. It will look first at what precedes communication. The subsequent postings will cover aspects and tactics within the act of communication, especially with your team and the customer.
Managing Retail during the Holidays; Part Two
This represents our second glance into managing, leading and executing in the retail environment during a very busy time of year. This part looks at how you work with you team.
Managing Retail during the Holidays; Part One
Are you a new retail manager? Do you know what you do not know? The goal of this podcast series is to look at three aspects of managing retail during the crazy time of year. Each part will share insight from a different lens.
Motivation & Generations; Part Two
This moves from the generational environment to the individual choice machine. You decide your own motivation and as manager the best you can do is influence another motivation.
Motivation & Generations; Part One
This podcast is part one of a series meant to look at motivation. Generations matter in the workplace and this is the starting point to better manage how people make decisions.