I recently started working on a side of my business I have no or little concept (yet).  I am not even sure if that is good grammar.  Anyway, I am developing a side of business with podcasts, blogging, facebook, etc.  I understand the influence of social media but I do not know what I do […]

I was recently working with an organization in Canada in the past two weeks.  They represent a very well know brand – one you would immediately have a perspective of  or have an opinion regarding.  I had the pleasure of working with their store managers on some initial learning objectives prior to a 2011 store […]

Hello to all.  What a year.  I am finally taking a breath.  It has been an incredibly busy year and some new and existing clients have provided some invaluable feedback and insight.  It is this information which has stimulated me to make some changes.  This will be both short team and long term changes.  So […]

When you walk into a business, you experience something.  You immediately have an impression of the business, of their ability to interact with you.  Recently, I needed a print job.  I required this business to produce some prototype workbooks to pair with my book What If.  The workbook had specific criterion for completion.  The challenge […]

Everyone has biases.  It is impossible to go through life and face situations without them.  Generally speaking, a bias is a tendency, outlook or belief which fuels a judgment.  These are built over time based on a number of factors; like personal and professional experiences, education, family and things shaping your environment.  Something happens, you process […]

Consider this debate – education versus training.  Is there a difference?  I recently discussed this with a respected colleague.  He posed this question and I had fun thinking about this.  I think there is.  We both agreed education is about learning something.  It can be and usually is a very academic approach for the learner.  […]

Whatever it is, it will always happen.  Which formula works best?  Managers are tasked everyday to get things done.  They are asked to get things done through others and are constantly challenged with how to get it done.  You see, there is no formula which fits all situations.  It changes and the variables are too […]