Sorry. Did I make a mistake? What if you make a mistake and write another blog about mistakes? Or did I? Yep. Probably. Ask my wife. Despite my short falls, I have a love and desire for the nature of managing and leading others. When doing that, I make mistakes. At this moment, I am […]
Relevance
Do I matter? Does what I do matter? Does what I share have immediate relevance regarding the efforts of my audience? Welcome to my world. I think about this all the time. My trademark statement is “Let’s be Real”. The idea is to take a concept and then slow down and speak about how it […]
Likeability, Table for One
“Can’t we just get along “ was a said by Rodney King in 1991 during a stressful moment in our history. Despite the hard stuff and everything that was a negative, the saying and feeling was that of hope. A hope to be, uh, what…loved, appreciated, maybe just liked for who we are. Even in […]
The mirror
Recently, I looked into the mirror. Man, I have that amount of gray? Really? It has been quite a ride for these 47 years. I have seen just a bit. I am noticing the lines and have earned every line, wrinkle or smile thingy. Does that make me old or wise? That is the point […]
Left or Right Brain…
I am having a moment. Really? Yes, this is the voice of my wife on the back of my ear. I never have moments or maybe I have moments all the time. I am never sure which one is right. Or wrong. Or whatever. I was in a learning session with a client and we […]
Lament much?
I play poker with a couple of guys in the neighborhood. Ten bucks in and you too can be the winner of, uh, seventy bucks. We have been doing this for a bit. Fun stuff. Most recently, I did and thought what many do when you fold. You second guess. You think too much about […]
An end.
I have recently become aware of that my favorite coffee place will no longer be. They have had to make a difficult decision regarding “to be or not to be” due to a lease. And selfishly, I must find a new place. I must say the harder realization is that several baristas that I have […]
Mistake, anyone?
Do over. Right? Or is it mulligan? I was listening to music today and felt compelled to write this thought, this blog. What if you make a mistake? While the easy question is have you ever made a mistake, the better question is what you did with the learning when you made it? Ask my […]
Huh?
OK. I have been traveling a lot. I have been working with clients, which means I have been working with managers constantly for the past many weeks. Which also means I have been speaking with managers about coaching. We have been discussing the reason for coaching, what to coach and how to coach it. We […]
Amplify
How long has it been since I wrote a new post? Two in 24 hours. Wow, I must be back in my office. Well, recently, I was in Indianapolis and saw a sales guy I know. He was mentioning he would like me to consider a job possibility. While we were chatting about stuff, I […]
Management & Leadership Series: Reflection
52-week series focusing on the character traits that amplify and enhance management and leadership skills. The last installment, Part 52: Reflection (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Joy
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 51: Joy (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Service
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 50: Service (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Grace & Truth
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 49: Grace & Truth (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Awareness
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 48: Awareness (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Respect
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 47: Respect (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Gratitude
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 46: Gratitude (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Honesty
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 45: Honesty (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Courage
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 44: Courage (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Empowerment
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 43: Empowerment (Go to the Resources tab and click Download for the the PDF supporting the video)
Coaching Awareness; a 4-Part chat from 2012
This series proceeds the Coaching Steps podcast. Consider this a moment or two to contemplate coaching and what is behind it.
Coaching Steps; a 5-Part chat from 2012
Coaching can be defined in so many different ways. Is it a sit down or on the fly? Is it challenging, enabling, encouraging, sharing or modeling? Is it training? This is a five part series tales a simple look to see at the what, why, how and to what extent.
Sales & Service; a 4-Part Chat from 2012
Don’t over-complicate the sales and service reality in the retail environment. Keep it simple.
Prioritization
This podcast explores how an idea moves from realization to doing-ness. This is a first of a series of ad lib discussions.
Non-Compliance Podcast
This podcast is meant to add consideration to the blog posts. It highlights two specific ways to look at non-compliance.
Intro to Communication in Retail
This podcast introduces the upcoming blog series on communication in retail. It will look first at what precedes communication. The subsequent postings will cover aspects and tactics within the act of communication, especially with your team and the customer.
Managing Retail during the Holidays; Part Two
This represents our second glance into managing, leading and executing in the retail environment during a very busy time of year. This part looks at how you work with you team.
Managing Retail during the Holidays; Part One
Are you a new retail manager? Do you know what you do not know? The goal of this podcast series is to look at three aspects of managing retail during the crazy time of year. Each part will share insight from a different lens.
Motivation & Generations; Part Two
This moves from the generational environment to the individual choice machine. You decide your own motivation and as manager the best you can do is influence another motivation.
Motivation & Generations; Part One
This podcast is part one of a series meant to look at motivation. Generations matter in the workplace and this is the starting point to better manage how people make decisions.