Are you cool? Not temperature, mind you. I am speaking of the revelation that you are young, invincible, in charge and beyond reproach. I was cool once. Of course the immediate response from the gallery filled with twenty-something’s may be “yeah, but that was the eighties.” Yep, it was. There were leg warmers and word […]
Being Wrong
I read once there is no absolute success or absolute failure, only varying degrees of both. I am reminded of this when thinking about what happens when we make a bad call, a mistake. I can recall…uh, a few. Ask anyone who knows me. Peoria, Fort Smith, St. Louis, Kansas City, Hoboken and Denver. Yep, […]
A Father’s Recognition
Sometimes I forget. Not too long mind you. My son is in Afghanistan. You do not have to agree or disagree with the conflict to embrace the fact that your child is in harm’s way. Maybe a simple belief lies in a countries support to something meaningful so far away and that is enough. I […]
When you Just Know
Don’t ya just know? Seriously, don’t ya just know when it happens? Really, it is about that moment when you realize the “it” or “thing” is it or the thing. It is when you know that that “it” or “thing” is ready to be managed. Consider this. You are a manager of a team of […]
Prioritization
This podcast explores how an idea moves from realization to doing-ness. This is a first of a series of ad lib discussions.
White Board It
I have a plan. Want to hear it? Want to see it? Many times we are engaged in some grand “thing”, some great play in the world of managing Skippy, Todd and Mary. The idea behind the plan is easy. Either we get it or not – that is easy. The particulars and specifics of […]
Obsolenscence
When I think of this, I am drawn to something with a processor or engine or something that is mechanical. A computer can become obsolete, as can a plane or car or some type of TV. Obsolescence is essentially when something, while still working, has become less than desirable. Typically this is due to something […]
White Space (finally)
Wow, two posts in one day. Someone today reminded me of my belief structure, my philosophical compass, my gut. It struck me and energized me to be me for the first time in about a month or so! I was reminded, while trying to contemplate what the heck this business does or looks like in […]
First, Best or Different
As I have stated previously, one of my peers said that in business, you are first, best or different. Lately, I have been challenged by this concept. I am looking at how to grow and differentiate my business. There are so many trainers out there, despite my abhorrence of the word “training”; as well as […]
Getting to know you
What happens when you meet someone? What is the process of getting to know one another? Sometimes you find yourself saying the same things or sharing the exact same beliefs. I had that kind of call this morning. You are just in sync and it is very cool. Other times, you just feel the awkwardness […]
Management & Leadership Series: Reflection
52-week series focusing on the character traits that amplify and enhance management and leadership skills. The last installment, Part 52: Reflection (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Joy
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 51: Joy (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Service
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 50: Service (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Grace & Truth
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 49: Grace & Truth (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Awareness
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 48: Awareness (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Respect
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 47: Respect (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Gratitude
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 46: Gratitude (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Honesty
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 45: Honesty (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Courage
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 44: Courage (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Empowerment
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 43: Empowerment (Go to the Resources tab and click Download for the the PDF supporting the video)
Coaching Awareness; a 4-Part chat from 2012
This series proceeds the Coaching Steps podcast. Consider this a moment or two to contemplate coaching and what is behind it.
Coaching Steps; a 5-Part chat from 2012
Coaching can be defined in so many different ways. Is it a sit down or on the fly? Is it challenging, enabling, encouraging, sharing or modeling? Is it training? This is a five part series tales a simple look to see at the what, why, how and to what extent.
Sales & Service; a 4-Part Chat from 2012
Don’t over-complicate the sales and service reality in the retail environment. Keep it simple.
Prioritization
This podcast explores how an idea moves from realization to doing-ness. This is a first of a series of ad lib discussions.
Non-Compliance Podcast
This podcast is meant to add consideration to the blog posts. It highlights two specific ways to look at non-compliance.
Intro to Communication in Retail
This podcast introduces the upcoming blog series on communication in retail. It will look first at what precedes communication. The subsequent postings will cover aspects and tactics within the act of communication, especially with your team and the customer.
Managing Retail during the Holidays; Part Two
This represents our second glance into managing, leading and executing in the retail environment during a very busy time of year. This part looks at how you work with you team.
Managing Retail during the Holidays; Part One
Are you a new retail manager? Do you know what you do not know? The goal of this podcast series is to look at three aspects of managing retail during the crazy time of year. Each part will share insight from a different lens.
Motivation & Generations; Part Two
This moves from the generational environment to the individual choice machine. You decide your own motivation and as manager the best you can do is influence another motivation.
Motivation & Generations; Part One
This podcast is part one of a series meant to look at motivation. Generations matter in the workplace and this is the starting point to better manage how people make decisions.