Strange title, eh? I was watching Memphis Belle and there was the scene early on when the navigator, Phil was thinking about the upcoming flight (their last due to a 25 flight rotation) and was thinking for sure he would die on this last flight. And thusly, he started yelling after drinking heavily, “I don’t […]
Gen Y: An Interwined Thread
In my last post, I spoke often about how I did this or encountered that. That is important if for no other reason than to clarify, in some way, my son’s response to whatever will be conditioned by what I and his mother gave him in the way of perspective. That seems like a long […]
#Gen Y: Just the Facts, Ma’am
I came of age in the 1980’s. I think it was a Wednesday in 1985. Her name was Casey and it isn’t what you think. It was during a dinner with a friend I realized I could order a glass of wine legally. We were in Fayetteville, AR. I was in university at the time. […]
#Gen Y: Talking ’bout my Generation
When were you born? Does it matter? Yes, and for many reasons. One of those is the reality of who you are and the characteristics you display based on the generation you now represent. More on how I exactly feel about this later. In the workplace today we have at a maximum, four generations interacting […]
Gen Y: A Prelude
My son is 21. He was born in 1989, which squarely places him in the middle of Generation Y, also known as Millenials and Nexters. He and his fellow Millenials represent the fast moving, up and coming portion of our workforce. With my dad’s generation, the Baby Boomers, now going rapidly into retirement, Generation Y […]
Bandwidth
Bandwidth is typically associated with computing and, more specifically, the speed at which computing occurs. In the business and corporate world, it is now a word more analogously used in defining one’s ability to understand or get a job done. Even contemplating that sentence makes me go “cross-eyed”. I might be used like this… “Does […]
Skill and Will
I was having lunch with my brother and father in law. During that time we discussed football. Imagine that? What else do guys do at lunch, right? The discussion really centered on the Denver Broncos, but expanded (and rightfully so) on how do you know an athlete is the right one? What makes him (or […]
Style?
Recently, I was with a client who is more so a trusted friend and in several ways, a peer when it comes to training managers. We will often exchange thoughts, ideas and challenging the future in how people learn. We were talking about Gen Y; particularly about what they need from their leader / manager […]
Why Manager?
At what point did you realize the decision to be a manager was a good one? Or the right one? I was bright-eyed and had no clue what was next. I have often said, “I did not know what I did not know”. Then, one day, I did figure some things out and the job […]
In the Middle
OK. Ready for a new moment? What if we meet in the middle? I work with you on the left and right and then we meet where we need to. Make sense? Of course not. Here is the thing. I have been working with clients for years and every time I implement some type of […]
Management & Leadership Series: Reflection
52-week series focusing on the character traits that amplify and enhance management and leadership skills. The last installment, Part 52: Reflection (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Joy
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 51: Joy (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Service
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 50: Service (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Grace & Truth
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 49: Grace & Truth (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Awareness
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 48: Awareness (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Respect
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 47: Respect (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Gratitude
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 46: Gratitude (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Honesty
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 45: Honesty (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Courage
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 44: Courage (Go to the Resources tab and click Download for the the PDF supporting the video)
Management & Leadership Series: Empowerment
52-week series focusing on the character traits that amplify and enhance management and leadership skills. Part 43: Empowerment (Go to the Resources tab and click Download for the the PDF supporting the video)
Coaching Awareness; a 4-Part chat from 2012
This series proceeds the Coaching Steps podcast. Consider this a moment or two to contemplate coaching and what is behind it.
Coaching Steps; a 5-Part chat from 2012
Coaching can be defined in so many different ways. Is it a sit down or on the fly? Is it challenging, enabling, encouraging, sharing or modeling? Is it training? This is a five part series tales a simple look to see at the what, why, how and to what extent.
Sales & Service; a 4-Part Chat from 2012
Don’t over-complicate the sales and service reality in the retail environment. Keep it simple.
Prioritization
This podcast explores how an idea moves from realization to doing-ness. This is a first of a series of ad lib discussions.
Non-Compliance Podcast
This podcast is meant to add consideration to the blog posts. It highlights two specific ways to look at non-compliance.
Intro to Communication in Retail
This podcast introduces the upcoming blog series on communication in retail. It will look first at what precedes communication. The subsequent postings will cover aspects and tactics within the act of communication, especially with your team and the customer.
Managing Retail during the Holidays; Part Two
This represents our second glance into managing, leading and executing in the retail environment during a very busy time of year. This part looks at how you work with you team.
Managing Retail during the Holidays; Part One
Are you a new retail manager? Do you know what you do not know? The goal of this podcast series is to look at three aspects of managing retail during the crazy time of year. Each part will share insight from a different lens.
Motivation & Generations; Part Two
This moves from the generational environment to the individual choice machine. You decide your own motivation and as manager the best you can do is influence another motivation.
Motivation & Generations; Part One
This podcast is part one of a series meant to look at motivation. Generations matter in the workplace and this is the starting point to better manage how people make decisions.