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Month: September 2016

Sales & Service; Part Two – The Process

Kurt Reinhart | Video | September 30, 2016

Sales and Service Series; Part Two – The Process.  Discussion about the Science AND Art of selling.    

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Client Comments

“We are embarking upon a major transformation of our retail experience. To help us achieve our new vision, we contracted Create to custom design a Store Management Leadership Program for our corporate retail channel. Kurt Reinhart has been instrumental in helping us change our organization from an order taking environment to a high performance sales culture! He is extremely knowledgeable about retail, he has first-hand experience about our industry and he has a unique ability to drive performance by “connecting” with his audience. Kurt’s ability to develop compelling training, his insight into typical retail performance issues and his strong facilitations skills have kept Store Managers engaged and wanting more! As a result of our new Store Manager Training we have had increases in sales productivity, higher manager confidence and a new passion within our culture.”

Jackie Foo

Bell Canada

Vice President of Stores

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Kurt Reinhart

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