Have you ever just woke up and felt, “OK, today will just not be my best day”?  And really, from that moment on, it just doesn’t work out the way you would typically want.  Is being or, at best, staying remotely positive a difficult task?  I believe no one wants to fail in life.  But […]

As a sales rep, you are required to sell stuff.  You are given targets to meet and to exceed.  You are also expected to fulfill operational tasks and duties to assist in the maintenance of the work environment.  Ideally, employers also like reps to be professional, courteous, respectful, outgoing, willing and preferably on time.  Sales […]

I have been reflective recently.  I have been reading some of my posts and must admit what my brother-in-law has said on a couple of occasions, “I really didn’t understand what you were saying.”  I read one of them in particular and agree.  In almost everything in life, we are asked or at least recommended […]

Do you remember the first day you became manager?  I always like to jokingly say the clouds parted, rays of light illuminated you and angels blew horns in conjunction with your crowning…ta-dah, you are now manager.  Ahhhh.  Then the clouds come back together, the light goes away, and the angels, well, they leave and you […]

You are what you wear.  Well…kinda.  Think about what is required by your job, by your company.  Some require a uniform (something logo’d).  Some require a dress shirt and tie.  I used to have to wear a suit.  In fact it had to be black with dark tie, belt and shoes.  So we can agree […]

OK, they started.  Cool.  Now what?  This is a big challenge for almost every company on the planet.  How do I get Skippy, Todd or Mary up and running right away?  And if you are in retail sales, how do I get them selling yesterday (especially if they are new to retail sales)? Before you […]

Next in line for the art of selling is something that impacts us all.  How many of you have had that sales guy or gal who is so aggressive you immediately think they are like snakes or sharks?  You may be thinking of the proverbial “used car salesman”.  Which I find a bit harsh, but […]

We continue exploring the art of selling.  And it will be confusing.  But before we go cross-eyed, let’s consider this…many times and in many ways, it has been stated that knowledge is power.  I agree.  I also agree with one of my favorite quotes by Einstein that “Imagination is more important than knowledge.”  So does […]